How It Works

Shipping Policy

Our studio proudly creates your tarnish resistant cast sterling, gold or platinum setting and fused glass gem in America using components manufactured only in America. The pricing is updated monthly when fluctuations of the current value of the precious metal may occur.
After ordering your custom designed jewelry, a package will be sent to you for your return to our studio with your ash packet sealed with an assigned serial number. The serial number will remain with your order through each phase of production to assure inventory control.

After ordering your custom designed jewelry, You will be sent an cremains collection kit. In this kit there will be a plastic spoon and two small Ziploc bags, One smaller than the other. The cremains that your shipping for your piece, go in the smaller of the two bags. Both bags have bar codes on them assuring your order is never crossed with another one. Also in this kit contains a return shipping label prepaid. The package has to be sent to us by USPS express mail ONLY with the Cremated Remains label that we provide to you stuck to the outside of the envelope .This is the law, and we have to abide by it.

When you place your order with Be With Me Jewelry your ash collection kit is sent to you and at the same time your jewelry goes into production as well as the glass for your piece is set aside in a job container with a corresponding barcode to the ashes to be received. We will ship your completed jewelry back to you within 2 to 4 weeks of us receiving your ashes. Any unused ashes will be sent back with your jewelry to you.

Local Pick Up

If you happen to be located within a 30 mile radius of Port St. Lucie, FL you may call our office at 561-660-0526 to schedule an appointment to either drop off your cremation collection kit or to pick up your finished jewelry.

Refund Policy

There will be no refunds as each piece is individually unique and made for the one receiving it. Quality control is taken at every stage of manufacturing and prior to shipping assuring you get a quality item. If there is a problem because of the shipper please contact us and we will deal with any issues on a case-by-case basis. You can message us on our Contact Page.

Privacy Policy

This privacy policy discloses the privacy practices for bewithmejewelry.com . This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

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